Posted by: wangeek on July 02, 2003 at 12:31:35

Amen my brother. Smart Farts as I call them are lousy in the customer service arena and are arrogant to boot. I bought one of the first shockers they produced and have maintained it in excellent condition until the electronics got wet, when I contacted them to get new components they told me that they no longer supported this marker and that 1 fella there had some experience with it and if he felt like it he would contact me to see if he could get it to work,,, thanks but no thanks for the half ass help guys, I have moved on to bigger, better and more affordable products and vow never to purchase another of their products. Imagine GM or Chrysler not making replacement parts for a car which was only a few (6) years old, Smart Farts needs to get on the ball or out of the business. BTW - Does anyone have any leads on parts for version 1 shockers (the unit has 2 on/off switches on the sides)> Keep on rocking. : I love the markers. I love the barrels. I hate the service. When you send a marker to airgun designs they completely fix whatever problems you say you have and anything that they feel is a problem. I send my brand new $900 shocker back to smart parts assuming that they would fix the problem. Instead they clean it and fire it a few times and they say that nothing is wrong with it and that the problem is me and my air source. O.K. the first thing I do is put in a new battery and proceed to try Crossfire, hyperflow, pure energy and Maxflo. All of them would fire up to about 30 rounds. The marker still cycles but does not fire. My retailer and team captain whos been in the game for 16 years told smart parts that it was my firing solenoid to begin with. I payed them over $70 for something I could have done myself. Now I will just buy the firing solenoid separately and have it installed locally. My captain also loves the shocker but after 5 months of waiting for a fade vert feed from smart parts he cancelled the order and bought a dark angel. If Smart Parts thinks that they will have a marker made to compete specificaly with the angel they will definitely need to back it up. As far as I'm concerned Airgun Designs and WORR have my future business as far as markers are concerned. This also means one less shocker at the NWTS tourney this weekend because I'm back down to my mag. 2001 Shocker Ser# 023877

Follow Ups: Post a Followup Show your name as: DefaultRealnameBothNickname E-Mail address (eg: joeschmoe@aol.com): Show your e-mail address? DefaultYesNo Your Password: Don't have a password? CLICK HERE - Forgot your password? CLICK HERE Subject: Subject:Message: : Amen my brother. : Smart Farts as I call them are lousy in the customer service arena and are arrogant to boot. : I bought one of the first shockers they produced and have maintained it in excellent condition until the electronics got wet, when I contacted them to get new components they told me that they no longer supported this marker and that 1 fella there had some experience with it and if he felt like it he would contact me to see if he could get it to work,,, thanks but no thanks for the half ass help guys, I have moved on to bigger, better and more affordable products and vow never to purchase another of their products. : Imagine GM or Chrysler not making replacement parts for a car which was only a few (6) years old, Smart Farts needs to get on the ball or out of the business. : BTW - Does anyone have any leads on parts for version 1 shockers (the unit has 2 on/off switches on the sides)> : Keep on rocking. : : : I love the markers. I love the barrels. I hate the service. When you send a marker to airgun designs they completely fix whatever problems you say you have and anything that they feel is a problem. I send my brand new $900 shocker back to smart parts assuming that they would fix the problem. Instead they clean it and fire it a few times and they say that nothing is wrong with it and that the problem is me and my air source. O.K. the first thing I do is put in a new battery and proceed to try Crossfire, hyperflow, pure energy and Maxflo. All of them would fire up to about 30 rounds. The marker still cycles but does not fire. My retailer and team captain whos been in the game for 16 years told smart parts that it was my firing solenoid to begin with. I payed them over $70 for something I could have done myself. Now I will just buy the firing solenoid separately and have it installed locally. My captain also loves the shocker but after 5 months of waiting for a fade vert feed from smart parts he cancelled the order and bought a dark angel. If Smart Parts thinks that they will have a marker made to compete specificaly with the angel they will definitely need to back it up. As far as I'm concerned Airgun Designs and WORR have my future business as far as markers are concerned. This also means one less shocker at the NWTS tourney this weekend because I'm back down to my mag. 2001 Shocker Ser# 023877 [ Follow Ups ] [ Post Followup ] [ WARPIG Tech Talk - Shocker ]