Posted by: GR|M-REPR on June 02, 2003 at 23:22:52

I called ECLIPSE in Manchester England and they put me in touch with Jack Wood who thinks I have received a non-programmed board. They have offered to resolve the problem but I haven't heard back from them yet as to how they want me to go about returning the defective product and to where. So far I am extremely pleased with their customer service and commitment to me and their product. I will keep you all informed as to the final outcome. : OK ive noticed that after having the battery out of mine for a while, when i put it back in the lights all come on. but then turn off after a split second. ive never had the problem of the buttons not responding. you might want to just try another battery. if that doesnt help then i would contact eclipse : adam : : Just purchased an eblace for my 2k3 orracle and installed it as per the instructions and found a small problem. : : When inserting the battery the 4 LED segments fully light up and none of the buttons respond. : : Any ideas? Please don't suggest the obvious like "is the battery in correctly" as I have a degree in electronics and I have already gone through the obvious things. I am hoping that there is a reset sequence that I need to perform. : : Thanks!

Follow Ups: Re: Eblade troubles GR|M-REPR 22:58:11 07/07/03 (0) Post a Followup Show your name as: DefaultRealnameBothNickname E-Mail address (eg: joeschmoe@aol.com): Show your e-mail address? DefaultYesNo Your Password: Don't have a password? CLICK HERE - Forgot your password? CLICK HERE Subject: Subject:Message: : I called ECLIPSE in Manchester England and they put me in touch with Jack Wood who thinks I have received a non-programmed board. They have offered to resolve the problem but I haven't heard back from them yet as to how they want me to go about returning the defective product and to where. So far I am extremely pleased with their customer service and commitment to me and their product. I will keep you all informed as to the final outcome. : : : OK ive noticed that after having the battery out of mine for a while, when i put it back in the lights all come on. but then turn off after a split second. ive never had the problem of the buttons not responding. you might want to just try another battery. if that doesnt help then i would contact eclipse : : adam : : : : Just purchased an eblace for my 2k3 orracle and installed it as per the instructions and found a small problem. : : : When inserting the battery the 4 LED segments fully light up and none of the buttons respond. : : : Any ideas? Please don't suggest the obvious like "is the battery in correctly" as I have a degree in electronics and I have already gone through the obvious things. I am hoping that there is a reset sequence that I need to perform. : : : Thanks! [ Follow Ups ] [ Post Followup ] [ WARPIG Tech Talk - Autococker / Minicocker ]